SOUTHWEST AIRLINES GROUP Kelleher created and led S bug outhwest airlines to be among the most successful companies, bucking wholeness of the most devastating trends in its industry. Fortune clip even referred to Kelleher as perhaps the best CEO in the States. This retainer leader emphasized that community take themselves lightly, save their jobs seriously. As an example of service to those he led, Kelleher was cognizen to fell holidays loading baggage with ground crews. bid Kelleher, Sam Walton knew the backbone to success was serving the people that served the organization. Walton was historied for saying, The folks on the front lines the ones who actually talk to the guest atomic number 18 the whole ones who truely know whats going on out there. Walton also taught that customers were the real boss, not the stockholders. southwest Airlines number one priority is to go over the personal Safety of for each one southwestern linked States Customer and Employ ee. Beyond this, we follow The Golden Rule, meaning that we sweep up up each other(a) the way we sine qua non to be treated, which is wherefore doing the right thing by our Employees and Customers is so inherent to who we are as a Company. We believe in Living the southwestern United States Way, which is to eat up a Warrior Spirit, a Servants Heart, and a Fun-LUVing Attitude.

at bottom each of these categories are specific behaviors to help us be a Safe, profitable, and a Fun place to work. Both Kelleher and Waltons beliefs line up with Max DePree, former CEO and lead of Herman Miller, one of Americas foremost furniture manufactures. DePree wrote leaders is an Art and Leadersh ip Jazz. Both books received value from Pre! sident Clinton and other famous leaders. DePree stated, The first responsibility of a leader is to lay out reality. The last is to say thank you. In between, the leader is a servant. Those who follow the path of servant leadership will have something in their favor technology. Advances in social technologies are shifty the balance of power to the masses, thus...If you want to get a abundant essay, order it on our website:
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